Driver business guidesMA
Start your business in Massachusetts
Start with your city or town. Massachusetts livery requirements include local rules, vehicle registration and insurance; Logan has its own commercial transportation requirements.
Sources reviewed:
Register your business
Choose a business structure and name. Review state registration, tax obligations and any local business certificate before opening.
Confirm your operating permits
Ask the licensing office in each city or town where you will operate about livery or for-hire requirements. An LLC registration alone does not authorize passenger transportation.
Prepare your vehicle and insurance
Confirm the correct registration and plates with the RMV. Ask an insurance agent for coverage that expressly includes paid passenger transportation and your planned services.
Check airport access
For Boston Logan, review Massport's commercial ground transportation rules and confirm the operating agreement, vehicle permits and pickup procedures for your service.
Prepare for your first bookings
Once you have the required permits and insurance, give customers a clear way to find your company and book with you.
- Set your services, coverage area, prices and cancellation policies.
- Share your booking page with your contacts, hotels and local businesses.
- Ask for reviews after trips and follow up with your customers.
Manage your company with PrivyRides
Organize your customers, bookings, prices and payments. With the applicable plan and a published profile, you can list your company in the marketplace and offer booking on your website.
Customers choose the company. Your company provides transportation and maintains its permits and insurance; a listing does not guarantee bookings.
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